I purchased a Blackfriday deal, maybe that’s why the attention wasn’t as great as I would have liked.
I purchased a lash lift and eyebrow lamination and tint. (I did not want the tint and they said they can’t reimburse me for it (understandable but at least they could have offered something else for better customer service?))
1. I was not asked how I want my eyebrow shape, I had to bring it up myself right before she began.
2. She did not ask specific details on how I want them. (I wanted the inner parts up higher and the rest slanted and I wanted a more straight brow -which is possible since the last place I went to was able to do this effortlessly)
3. She did not trim my eyebrows, pluck them or anything. (I went somewhere else that did all this so I was just surprised they didn’t here) (again would have been nice to offer as I technically paid for the tint but didn’t get a couple hairs plucked to make my eyebrows pop more – which would have been better for the before and after)
4. As it was my first time doing an eye lash lift, I asked if I can use jojoba oil on my eyebrows and eyelashes – she said yes. ( I did tons of research online to find on their own website it says not to use oils on your lashes)
I won’t be coming back here and maybe I was naive to assume more professionalism with a minimum of telling me the correct after care details.