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NEWSLETTER

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JOB OPPORTUNITY STUDIO COORDINATOR

The Job

Our ideal candidate is attentive, personable, motivated, resourceful and hard-working and is willing to go the extra mile to keep clients coming back.  The candidate is a self-starter, a multi-tasker and is able to prioritize the workload.  You are the line of communication between clients, service providers and management.

Must possess a thorough knowledge of business administration. Must possess excellent English communication (written and verbal) and be able to learn the product and service knowledge necessary to effectively handle client enquiries.

YOUR DUTIES

Muse + Maven Lash + Beauty Studio Muse + Maven Lash + Beauty Studio

General

  • Be very familiar with our products and services; accurately explain to clients
  • Promote and up-sell products and services confidently
  • Attend staff meetings in person or video conference
  • Ensure customer satisfaction
  • Uphold brand personality at all times while in studio and while interacting online with clients or potential clients

Studio Coordinator Duties

  • Ensure clients feel welcome when they arrive for their appointments
  • Use proper phone etiquette to answer phones & make calls
  • Maintain accurate client records & notes
  • Process transactions & reconcile daily payments
  • Optimize & streamline schedule
  • Communicate with staff about client needs
  • Maintain accuracy in booking software
  • Order & manage supplies & inventory
  • Handle incoming & outgoing mail & packages
  • Opening/closing procedures
  • Edit & post client photos & other content on social media
  • Manage inboxes
  • Assist with marketing, admin, operations or other duties & responsibilities assigned by management
  • Uphold the appearance of the studio to our high standards, including standards of cleanliness & sanitation

Qualifications

 – A minimum of 2 years’ experience in a salon/spa coordinator or a similar role

 – Sound knowledge of common office software, such as Google Docs, Gmail, spreadsheets

 – Consistent professional presentation and pleasant demeanor

 – The ability to remain calm in pressured situations

 – Warm, outgoing, positive & personable attitude, able to work very well with others

 – Excellent English communication skills both written and verbal

 – Be familiar with standard concepts, practices, and procedures within the beauty industry

 – Superb time management skills; ability to juggle many tasks and prioritize accordingly

 – Attention to detail

 – Work efficiently and with minimal daily supervision

 – Weekend & evening shifts a must

 – An interest in getting certified in lash, brow or skin services or possess current training in beauty services

Are you interested in this position? Please send your resume and cover letter to us at info@museandmaven.ca.

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