Are you lash curious? Do you want to know how a brow artist can make your daily routine so much easier? Have you been wanting to level up your skincare and self-care? We welcome you to reach out to our lash & beauty mavens before you book. Our social media and portfolio are also great places to gather inspiration.
Our convenient online booking allows you to choose the perfect appointment to suit your schedule. You can also change or cancel your appointments with a couple clicks, 24/7.
We always do in-person consultations with every client on their first visit to discuss expectations and desired results. Whether you know exactly what look you want or if you’re more go-with-the-flow, we take this opportunity to discover the absolute best approach for your appointment.
When can you take a guilt-free nap and wake up looking put more put together and gorgeous than before? At your lash appointment! For maximum relaxation, bring your fave podcast and earbuds and drift off while we work our magic.
New clients take home a swag bag and the knowledge to maintain their look at home. We also offer a selection of Canadian-made aftercare and cosmetic products, as well as the ultra-popular lash growth serum, EyEnvy.
The amount of time you’ll save every morning getting ready will surprise you. You’ll wear less makeup and look more vibrant – all because of your lashes & brows! Now you understand what the obsession is all about.
Any of our lash mavens! Availability for each appointment type offered by each lash artist is reflected in the online booking.
Yes! There are some additional factors to note which will be indicated during the online booking process. Choose an appointment option under “Lash Fill – From Another Salon” when you book online.
Absolutely! Classic lashes give a more natural look that mimics the effect of curled lashes with perfectly applied mascara. It’s a great option for those just starting their lash addiction.
Volume lashes provide more density and fluff. There’s more for the lash artist to play with here to create a variety of looks ranging from wispy, dense, textured, to full on strip lash drama.
We recommend cruising our Instagram page and picking out photos that you’re drawn to.
Of course the state of your natural lashes also can play a factor in what type of lash set will work best.
When in doubt, send us an email with some of your information and we will help pick the right appointment type before you book.
Yes! Of course this depends on the type of lashes (Classic, volume etc) as we each have different certifications and skills. Our booking system is updated with the types of appointments that each lash tech offers.
Texting 778-831-0355 is generally the quickest way to get a response during business hours. Feel free to text anytime 24/7 – we’ll get back to you ASAP during business hours.
If you need a call back please leave a voicemail.
It depends on a couple factors: the desired look you want and the level of maintenance you’re comfortable with. Another factor is the condition and type of natural lashes you have to start with.
A few questions we ask our clients is: Do you use mascara on a daily basis? Do you use a lash curler? Do you have naturally long lashes? Do you like the idea of minimal upkeep? Do you absolutely despise mascara?
We can help decide – just chat with one of our lash mavens to figure out the best way to enhance your lashes.
Cash, debit & credit card are accepted. We offer options contactless payment and Apple Pay.
Yes! You will find our hours of operation here and any available appointments will be reflected in our online booking system.
Fair warning – these appointments are popular so book in advance.
We are following the Public Health Officer’s recommendation to only allow appointments made in advance. As such, at this time we can not accept walk ins.
However, same day appointments may be possible depending on availability – call to enquire.
Sometimes you just want more – we get it! You absolutely can book a different appointment type for your fill depending on availability.
This goes with switching to any style – just let us know when you want to change it up.
Keep in mind that there will be a transition period over a couple fills depending on your natural lash cycle.
Appointments for full sets and lash lifts require a valid credit card to secure your spot. You will see a $1 pre-authorization which is used for validation purposes only. This is not a charge and will be released by the payment processor after a few days. Alternatively, a $50 pre-paid cash deposit can be arranged to hold your time slot (contact us for details).
Cancellations within 24 hours, or no shows will be charged at half price. This is to cover the loss of earnings from that appointment that cannot be filled at such short notice. Please arrive on time for your designated time slot.
We can certainly put you on a cancellation list if you have a particular day and time that you’d like to book an appointment, but don’t see any availability on our online calendar. Just ask!
We have an open door feedback policy here at Muse + Maven. What this means is that any of your questions, comment, and concerns can be brought forward knowing that a dedicated professional is here to help!
If you have any concerns about your lashes, brows, nails, or skin let us know within the first three days of service and we will endeavor to work with you to make any adjustments.
The bottom line is: we want you to love your results and the service we provide!